Once your order has been validated, you’ll receive a confirmation email including the items and quantities you’ve ordered, your shipping and billing addresses, as well as your chosen shipping method and payment choice.

The day your order is shipped, you’ll receive a “shipping confirmation” email, allowing you to track your shipment “in real-time” through delivery.

At any moment, you can consult your order/shipment details, and download your current information by connecting to your account, under “My Account”, in the main menu on .

If you have any questions, you can contact us directly by telephone (in France, GMT+1): +33 (0)1 73 70 02 67 Monday – Friday (except French bank holidays) from 10am to 1pm or by email:

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